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Customer Service And The Insurance Industry: Best Practices We All Can Learn From | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in June
Micah Solomon , CONTRIBUTOR

Customer service. Insurance industry. If these two concepts don’t seem like they go together, maybe you haven’t thought it through. As a customer service consultant, I've long felt that the insurance industry has specific features that make customer service—or “client service,” if you prefer–essential for success.

https://www.forbes.com/sites/micahsolomon/2017/06/02/what-the-insurance-industry-can-teach-you-about-customer-service-and-client-focus/#4fa3355f5f08
 

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